|
Please feel free to contact us if you have any queries about travel insurance.
Our friendly team of experts will be happy to advise you on the right policy for
your requirements and take your booking over the phone.
Contact Form
Telephone: 0870 046 3918
Our call centre operates:
Monday 8am to 6pm
Tuesday 8am to 6pm
Wednesday 8am to 6pm
Thursday 8am to 6pm
Friday 8am to 6pm
All calls made on our telephone numbers are charged at National Call Rate.
Fax: 0871 750 1653
We aim to give all our customers a first class service and we are committed
to following the standards of the Financial Service Authority.
If you are not happy with our service, please write to;
The Customer Services Manager,
Essential Travel Limited
Princess Caroline House
1 High Street
Southend
Essex
SS1 1JE
If this does not resolve your problem, please write to, you can ask the
Financial Ombudsman Service (FOS) to review your case. Please contact;
FOS,
South Quay Plaza 2,
183 Marsh Wall,
London
E14 9SR
The FOS can deal with most complaints about your insurance policy. Referral to
the FOS will not affect you're your legal rights to take action against us. |
